RESUME
Education
Ph.D., INDUSTRIAL-ORGANIZATIONAL PSYCHOLOGY
2024
Capella University
MS., PUBLIC ADMINISTRATION
1998
Central Michigan University
BA., SOCIOLOGY/CRIMINAL JUSTICE
1990
University of Massachusetts at Amherst
Professional Experience
INDUSTRIAL - ORGANIZATIONAL PSYCHOLOGIST
The Eikon Group - Charlotte, NC
01/2016–Present
Advisory group dedicated to exploring the influence of emotional intelligence on law enforcement practices. Our mission, "Writing the Right for modern police culture through Emotional Intelligence," drives our efforts to develop customized training and transformation solutions. These initiatives are designed to establish a bi-directional cultural growth and feedback model within agencies, fostering continuous improvement, rebuilding trust, and promoting fair and equitable community practices.
LIEUTENANT - TRAINING DIVISION
Georgia Institute of Technology Police Department - Atlanta, GA
2018-2022
​Agency of sworn police officers serve in diverse roles across traditional and specialty divisions such as Patrol, Crime Prevention, Investigations, Special Operations, Training and Special Response Team.
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Assessed and implemented de-escalation programs based upon emotional intelligence.
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Responsible for ensuring compliance training with mandated state and federal policies and procedures.
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Coordinated multi-agency responses to mental health and other rapidly evolving crisis situations.
REGIONAL TRAINING COORDINATOR - SWORN OFFICER
Georgia Public Safety Training Center - Forsythe, GA
2017-2018
Premier training facility for all state and local public safety-related units of government. Its training divisions encompass the Georgia Police Academy, the Basic Training Division, and the Instructional Services Division. These divisions certify basic, advanced, and specialized training for police officers, 911 operators, emergency management officers, rescue officers, jail officers, and other emergency service personnel
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Coordinated training with multiple agencies throughout the state.
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Developed and delivered prepared curriculum for public safety agencies.​
LIEUTENANT - PATROL DIVISION
SERGEANT - PATROL DIVISION, TRAINING UNIT
2015-2017
2013-2015
CORPORAL - PATROL DIVISION
2006-2013
City of Smyrna Police Department - Smyrna, GA
Full-service municipal department, comprised of 93 sworn officers, 21 jail personnel, 22 full and part-time communications officers and 13 administrative support personnel focused on providing safety and services to over 56 thousand residents and businesses.
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Conducted thorough evaluations and investigations into behavioral complaints and reported crimes.
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Analyzed quantitative and qualitative data to inform appropriate emergency response strategies.
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Mentored, coached, and developed personnel to enhance career paths and performance.
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Coordinated productive relationships across agency, city, and regional training academies.
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Implemented and supervised various training programs to ensure departmental readiness and effectiveness.
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Made strategic decisions to cultivate a positive agency culture and facilitate growth.
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Established rapport with citizens through networking and collaboration, serving as a departmental resource.
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Served as a Crisis Intervention Team (CIT) instructor/coordinator and Field Training Officer (FTO) trainer/program manager, contributing to effective conflict resolution and personnel development.
Certifications
2024, TalentSmart EQ, Mastering EQ - Level 1
2023, Emotional & Social Competency Inventory (ESCI) Certified Practitioner, Korn Ferry
2022, Georgia Peace Officer Standards and Training (POST) Master Instructor
2005, State of Georgia Peace Officer Standards and Training (POST) Certified Officer
2019, Verbal Defense and Influence Instructor
2018, Question Persuade Refer (QPR) Instructor
2017, Mental Health First Aid
2010, Crisis Intervention Team Instructor
2006, Basic Police Motorcycle Operation Course, ISF02G, MARTA Police Department
1993, Florida Department of Law Enforcement Certified Officer