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    RESUME

    Education

    Ph.D., INDUSTRIAL-ORGANIZATIONAL PSYCHOLOGY

    2024

    Capella University

    MS., PUBLIC ADMINISTRATION

    1998

    Central Michigan University

    BA., SOCIOLOGY/CRIMINAL JUSTICE

    1990

    University of Massachusetts at Amherst

    Professional Experience

    INDUSTRIAL - ORGANIZATIONAL PSYCHOLOGIST

    The Eikon Group  -  Charlotte, NC

    01/2016–Present

    Advisory group dedicated to exploring the influence of emotional intelligence on law enforcement practices. Our mission, "Writing the Right for modern police culture through Emotional Intelligence," drives our efforts to develop customized training and transformation solutions. These initiatives are designed to establish a bi-directional cultural growth and feedback model within agencies, fostering continuous improvement, rebuilding trust, and promoting fair and equitable community practices.

    LIEUTENANT - TRAINING DIVISION

    Georgia Institute of Technology Police Department - Atlanta, GA

    2018-2022

    ​Agency of sworn police officers serve in diverse roles across traditional and specialty divisions such as Patrol, Crime Prevention, Investigations, Special Operations, Training and Special Response Team.

    • Assessed and implemented de-escalation programs based upon emotional intelligence.

    • Responsible for ensuring compliance training with mandated state and federal policies and procedures.

    • Coordinated multi-agency responses to mental health and other rapidly evolving crisis situations.

    REGIONAL TRAINING COORDINATOR - SWORN OFFICER

    Georgia Public Safety Training Center - Forsythe, GA

    2017-2018

    Premier training facility for all state and local public safety-related units of government. Its training divisions encompass the Georgia Police Academy, the Basic Training Division, and the Instructional Services Division. These divisions certify basic, advanced, and specialized training for police officers, 911 operators, emergency management officers, rescue officers, jail officers, and other emergency service personnel

    • Coordinated training with multiple agencies throughout the state.

    • Developed and delivered prepared curriculum for public safety agencies.​

    LIEUTENANT - PATROL DIVISION

    SERGEANT - PATROL DIVISION, TRAINING UNIT

    2015-2017

    2013-2015

    CORPORAL - PATROL DIVISION

    2006-2013

    City of Smyrna Police Department - Smyrna, GA

    Full-service municipal department, comprised of 93 sworn officers, 21 jail personnel, 22 full and part-time communications officers and 13 administrative support personnel focused on providing safety and services to over 56 thousand residents and businesses. 

    • Conducted thorough evaluations and investigations into behavioral complaints and reported crimes.

    • Analyzed quantitative and qualitative data to inform appropriate emergency response strategies.

    • Mentored, coached, and developed personnel to enhance career paths and performance.

    • Coordinated productive relationships across agency, city, and regional training academies.

    • Implemented and supervised various training programs to ensure departmental readiness and effectiveness.

    • Made strategic decisions to cultivate a positive agency culture and facilitate growth.

    • Established rapport with citizens through networking and collaboration, serving as a departmental resource.

    • Served as a Crisis Intervention Team (CIT) instructor/coordinator and Field Training Officer (FTO) trainer/program manager, contributing to effective conflict resolution and personnel development.

    Certifications

    2024, TalentSmart EQ, Mastering EQ - Level 1

    2023, Emotional & Social Competency Inventory (ESCI) Certified Practitioner, Korn Ferry

    2022, Georgia Peace Officer Standards and Training (POST) Master Instructor

    2005, State of Georgia Peace Officer Standards and Training (POST) Certified Officer

    2019, Verbal Defense and Influence Instructor

    2018, Question Persuade Refer (QPR) Instructor

    2017, Mental Health First Aid

    2010, Crisis Intervention Team Instructor

    2006, Basic Police Motorcycle Operation Course, ISF02G, MARTA Police Department

    1993, Florida Department of Law Enforcement Certified Officer

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